Huan Qiu Wang·2026-02-06 08:41Core Insights - SF Express and SF City have launched a new end-to-end delivery service using building robots, starting operations on February 5 in Nanchang's iconic Twin Towers, addressing challenges in high-rise building deliveries through a "delivery personnel + robot" collaborative model [1][3] Group 1: Service Implementation - The service integrates delivery robots within the SF Express service center at the Twin Towers, aiming to create a one-stop living service hub that combines "intelligent delivery and specialty economy" [3] - The robot delivery service enhances efficiency by autonomously completing the "last 100 meters" of delivery after riders drop off packages at designated stations [3][5] - The system allows riders to select robot delivery via the SF City Knight APP, enabling seamless order synchronization and intelligent delivery operations [3][5] Group 2: Efficiency and User Experience - The introduction of robot delivery significantly improves efficiency in diverse scenarios, alleviating issues such as long elevator wait times and the need for users to retrieve packages themselves [5] - The service reduces the frequency of external personnel entering buildings, lowering management costs for property owners, and offers a "contactless delivery" experience for users [5][8] Group 3: Broader Logistics Strategy - SF City is expanding its unmanned delivery technology, building a smart delivery ecosystem that includes unmanned vehicles, drones, and delivery robots for various scenarios, including medical emergencies and food delivery [7] - The collaboration between SF City and SF Express enhances last-mile delivery efficiency, leveraging high-frequency instant delivery networks to meet increasing demand [7][9] - The robot delivery model at the Twin Towers serves as an innovative practice that effectively coordinates property management, corporate service needs, and delivery efficiency, providing a reference solution for similar high-density spaces [8][9] Group 4: Future Prospects - The robot delivery model is expected to expand to more urban business districts, enhancing user convenience and contributing to the development of smart logistics systems in cities [9]