铁路春运售票书写民生答卷

Core Insights - The 2026 Spring Festival travel season will run from February 2 to March 13, with an expected 539 million passenger trips, representing a 5.0% year-on-year increase [1] - The railway department is enhancing capacity, optimizing services, and ensuring detailed support to meet public travel expectations during this peak period [1][3] Capacity Enhancement - The railway department plans to increase train services, with over 14,000 passenger trains expected to operate on peak days, resulting in a 5.3% increase in seating capacity [1] - Continuous improvements in railway infrastructure and transportation scheduling capabilities are key to meeting the growing travel demand [1] Service Optimization - The introduction of a time-limited free refund service for mistakenly purchased tickets on the 12306 platform is a significant highlight for this year's travel season [2] - This new policy allows passengers to cancel tickets within 30 minutes of purchase and more than 4 hours before departure without any fees, enhancing the overall travel experience [2] Detailed Support - The railway service has been continuously upgraded, focusing on accessibility for elderly passengers and optimizing online ticket purchasing processes [2] - The enhancements reflect a commitment to meet public demand for quality travel experiences, showcasing the maturity of the transportation system [2]