Quan Jing Wang·2026-02-06 13:36Core Viewpoint - SF Express and SF City have launched a new end-to-end delivery service using building robots, starting operations at the Nanchang Twin Towers on February 5, focusing on solving last-mile delivery challenges in high-rise buildings [1] Group 1: Service Implementation - The service integrates delivery robots within the SF Express service center at the Twin Towers, aiming to create a one-stop living service hub that combines "intelligent delivery" and "specialized economy" [2] - The robot delivery system allows for seamless collaboration between delivery personnel and robots, enhancing delivery efficiency and user experience by autonomously completing the last 100 meters of delivery [2][3] - The service supports not only SF Express but also other courier and food delivery platforms, reducing wait times and improving operational efficiency by allowing robots to utilize elevators during off-peak hours [3] Group 2: Broader Logistics Strategy - SF City is expanding its unmanned delivery capabilities, developing a smart delivery ecosystem that includes unmanned vehicles, drones, and delivery robots for various scenarios, including medical emergencies and food delivery [4] - The collaboration between SF City and SF Express enhances last-mile delivery efficiency through shared resources and complementary services, improving the overall logistics experience [4] - The successful implementation of this robot delivery model in Nanchang serves as a reference for similar high-density spaces, with plans for expansion to more urban business districts in the future [5]