Xin Lang Cai Jing·2026-02-06 13:45Group 1 - The incident involves a customer, Mr. Zhao, who claims that a hotel, Quanjing, disclosed his personal information to his girlfriend without proper verification [1][3][4] - Mr. Zhao checked into the Quanjing hotel in Shijiazhuang on January 11 and later faced issues when his girlfriend discovered his stay through hotel browsing records [3][4] - The hotel initially offered to compensate Mr. Zhao for his expenses totaling 3422.77 yuan, which included travel and accommodation costs [9][13] Group 2 - The hotel management stated that the responsibility for the information leak lies with the individual employee, asserting that they had undergone training and signed responsibility agreements [5][14] - The hotel expressed suspicion that Mr. Zhao might be attempting to extort the employee, leading them to consider reporting the matter to the police [6][13] - The hotel’s customer service confirmed that personal information cannot be disclosed without the individual's consent, indicating a breach of privacy protocols in this case [7][8]