Nan Fang Du Shi Bao·2026-02-07 06:11Core Insights - Alibaba's Qianwen App launched a "Spring Festival 3 billion free order" event, which faced server congestion and issues with sharing links being blocked by WeChat, leading to significant user complaints [1][4][5] - The Qianwen App has acknowledged the high demand and is working on expanding capacity to improve user experience during the promotional period [4] Group 1 - The "Spring Festival 3 billion free order" event officially started on February 6, with users reporting multiple instances of the app lagging and difficulties in completing orders and sharing links [4] - Users have been advised to stagger their orders to avoid congestion, as the app is experiencing a surge in traffic due to the popularity of the promotion [4][5] - The validity of the free order cards has been extended to February 28, allowing users to accumulate and use them over the next 21 days [5] Group 2 - On February 6, it was reported that the app's performance issues were causing significant delays, with many users unable to place orders for milk tea [4] - The Qianwen App has communicated that they are actively working to enhance the user experience and manage the high volume of participants in the promotion [4] - Despite ongoing issues, the app continues to encourage users to utilize the free order cards and has assured that they will remain valid throughout the promotional period [5]