Core Points - A delivery incident involving a food delivery rider and spilled milk tea has garnered significant attention on social media, with the video receiving 580,000 likes and 110,000 shares within two days [3] - The incident occurred on February 6 in Putian, Fujian, where the rider was delivering 32 cups of milk tea from the brand Gu Ming [3] - Gu Ming's staff responded positively to the situation, assisting the rider in reordering the spilled drinks at a lower cost and ultimately covering the expenses for the rider [3][4] Company Response - Gu Ming officially acknowledged the incident through their social media, confirming that they reached out to the rider and ensured he would not bear the financial loss [4] - The company also stated plans to optimize their packaging in response to the feedback received from the incident, aiming to maintain customer trust and support [4]
外卖小哥打翻32杯奶茶原地发愣,大量网友表示心疼,奶茶店:小哥自己下单赔偿,公司知道后为他承担了费用
Xin Lang Cai Jing·2026-02-08 13:25