游玩海南 暖心相伴

Core Viewpoint - The provincial tourism and cultural department has launched a series of warm-hearted service initiatives to enhance tourism quality and ensure a safe and enjoyable Spring Festival for tourists and the public [1] Group 1: Service Initiatives - A temporary self-driving service center will be established in the Xuwen Ecological Industrial Cluster to alleviate waiting pressure for vehicles crossing the sea, providing consultation, rest, and emergency services [1] - Tourism consultation service stations will be set up at ports in Haikou and Xuwen to ensure seamless information exchange for cross-sea tourism [1] - All provincial tourist attractions will establish "warm-hearted service stations" offering free services such as hot water, emergency medicines, mobile phone charging, and winter clothing storage [1] Group 2: Special Assistance - Tourist attractions will retain and increase manual service windows for elderly, children, and disabled individuals, providing full assistance throughout their visit [1] Group 3: Market Regulation - Local governments will strengthen inspections of tourism market order and safety production, cracking down on illegal activities such as "unreasonably low-priced tours," forced consumption, and unlicensed operations [1] - A rapid complaint handling mechanism will be established, with consumer rights protection points set up in key scenic areas to resolve disputes promptly and safeguard tourists' legal rights [1]