海南启动2026年春节假日旅游暖心服务行动

Core Viewpoint - Hainan Province is launching a series of warm-hearted service initiatives for the 2026 Spring Festival to enhance tourist experience and ensure a safe and enjoyable holiday for visitors [2]. Group 1: Service Enhancements - The "Cool Travel Hainan" platform will feature a "Spring Festival Warm-hearted Action" section to provide information on services and hotel price dynamics during the holiday [2]. - Key transportation hubs such as airports, ports, and high-speed rail stations will have QR codes for easy access to service information [2]. - A temporary service center will be established in Guangdong's Xuwen Ecological Industrial Cluster to alleviate vehicle waiting times and provide consultation and emergency services [2]. Group 2: Cultural Activities - A variety of cultural activities will be organized, including "Celebrating the New Year in Museums" and "Celebrating the New Year in Intangible Cultural Heritage Museums," along with events like the "Cultural Arts Season" and the "Wanchun Festival" [3]. - The aim is to create a vibrant festive atmosphere with activities scheduled weekly [3]. Group 3: Market Regulation - Local authorities will strengthen tourism market order and safety inspections, targeting illegal practices such as "unreasonably low-priced tours" and forced consumption [3]. - A rapid complaint handling mechanism will be established, with consumer rights protection points set up in key scenic areas to resolve disputes promptly [3]. - The provincial tourism and cultural department will collaborate with relevant units to ensure effective implementation of these measures [3].