Core Viewpoint - The company, Ping An Good Doctor, has launched the "Spring Festival Service Guarantee Action" to ensure continuous and accessible healthcare services during the Chinese New Year, aligning with the national "Healthy China" initiative [1] Group 1: Professional Diagnosis and Healthcare Services - During the Spring Festival, Ping An Good Doctor will mobilize both online and offline medical resources to ensure uninterrupted healthcare services, including rapid consultations for minor illnesses and structured management for chronic diseases [2] - The family doctor team will be available 24/7, ensuring a response within 30 seconds for urgent health issues, providing services such as home delivery of medications and expert consultations [2] - The company has introduced a "Price Guarantee" policy, ensuring that medication prices remain stable during the holiday, with a refund for any price differences within seven days of purchase [2] Group 2: Health Care for Workers and Seniors - The company will extend health care support to frontline workers through initiatives like health lectures, screenings, and online consultations, ensuring their well-being during the holiday [3] - Ping An Good Doctor will also provide continuous support for elderly individuals at home, including health management and home care services, with a special focus on high-age groups [3] - A specific initiative called "New Year Warmth Delivery" will be launched to provide care packages to centenarians, ensuring they receive necessary health support during the festive season [4] Group 3: Preventive Health Management - To address potential health risks associated with lifestyle changes during the holiday, Ping An Good Doctor will offer targeted health management solutions, including a "Revitalization Package" available at its health centers in 11 cities [4] - The company will promote a "Weight Loss Challenge" to help users manage weight gain during the festive season, supported by AI health coaches providing personalized dietary guidance [4] Group 4: Service Capability and Social Responsibility - The Spring Festival service guarantee is seen as a test of the company's operational and service capabilities, reflecting its commitment to social responsibility [5] - The company aims to meet diverse healthcare and health management needs during the holiday, ensuring families can enjoy quality services that are convenient and cost-effective [5]
平安好医生“春节不打烊”：3大保障、9项举措暖心护航马年新春