最高检回应社区团购维权难:根本原因是平台规避自身责任
Yang Shi Xin Wen·2026-02-09 07:30

Core Viewpoint - The Supreme People's Procuratorate emphasizes the need for improved consumer protection in the community group buying sector, highlighting the challenges consumers face in asserting their rights due to the contractual practices of platform companies [1] Group 1: Issues in Community Group Buying - The quality control of fresh food on community group buying platforms is difficult, leading to consumer complaints without proper channels for redress [1] - Platform companies, as the main players in the food sales chain, evade civil legal responsibilities through standard contract clauses, transferring obligations to offline suppliers [1] - There is no substantial transaction relationship between offline suppliers and consumers, complicating the consumers' ability to defend their rights [1] Group 2: Legal Actions and Reforms - The Supreme Procuratorate has organized public hearings to clarify the civil legal relationship between platform companies and consumers based on the Civil Code [1] - Prosecutors in regions such as Hunan, Jiangsu, Zhejiang, and Beijing have initiated 93 civil public interest lawsuits against related platform violations and issued 89 announcements [1] - The actions taken have led to effective rectification of food safety issues in community group buying, safeguarding consumer rights, and providing a successful model for the standardization and legalization of platform consumption order [1]