Alibaba's overloaded AI chatbot stops issuing coupons, asks shoppers for patience
Core Insights - Alibaba's AI chatbot Qwen has temporarily halted coupon issuance due to overwhelming customer demand, which is affecting a new promotional campaign aimed at showcasing the tool's capabilities beyond basic question answering [1] Group 1 - The chatbot Qwen is designed to enhance user engagement by offering promotional coupons [1] - The decision to stop issuing coupons is a response to customer overload, indicating high interest and demand for the service [1] - This situation may hinder Alibaba's efforts to expand the chatbot's functionalities and market presence [1]