Core Insights - The article highlights the successful delivery of the Ti Bei Jin Mao Fu project in Tianjin, marking it as a significant milestone for China Jin Mao's high-quality residential offerings and service standards [1][3][19] Project Overview - Ti Bei Jin Mao Fu is recognized as the first 3.0 version of Jin Mao's Fu series and Tianjin's first fourth-generation residential product, attracting considerable attention since its inception [1] - The project aims to provide a high-quality community experience, emphasizing the importance of service delivery as a critical aspect of its value proposition [3][18] Service Delivery - The delivery process is designed as a comprehensive service experience rather than just a property handover, with 464 units being delivered in the first batch [3][10] - A unique "one-stop service" model was implemented to streamline the delivery process, ensuring efficiency and respect for homeowners [3][10] Pre-Delivery Engagement - The service team engaged with homeowners well before the delivery date, establishing customer profiles and providing continuous service updates to create a sense of readiness [5][12] - This proactive approach aims to foster long-term community relationships and emotional connections with residents [5][14] Service Team Composition - The service team consists of experienced professionals with over ten years in the industry, ensuring a blend of expertise and innovation [7][9] - A strong emphasis is placed on employee development, team cohesion, and a supportive work environment to enhance service quality [7][9] Brand and Image Revitalization - The service team's image has been systematically revamped, incorporating a brand theme centered around "orchids" to enhance visual identity and professionalism [9][10] - This branding effort aims to meet the aesthetic and identity needs of high-end clientele, contributing to a cohesive community atmosphere [9][10] Community Engagement and Activities - A year-round community program has been established, offering various activities that cater to all age groups, fostering a vibrant and culturally rich community [14][19] - The initiative aims to build neighborly relationships based on shared interests, enhancing the overall living experience [14][19] Integrated Service Model - The collaboration between Jin Mao service and China Jin Mao during the development phase ensures a seamless integration of property services and community design [18] - This approach positions property services as not just maintenance providers but as creators of lifestyle and value for residents [18][19]
天津体北金茂府：金茂服务以“金玉满堂”体系应答“好房子”人居服务新命题