（新春走基层）东华大学“小甜橙”扎根上海松江站14年守护万家团圆路

Core Viewpoint - The article highlights the volunteer service initiative by the "Little Orange" team from Donghua University during the Spring Festival travel peak, emphasizing their role in providing assistance and support to travelers at Shanghai Songjiang Station [1][3]. Group 1: Volunteer Service Details - The "Little Orange" volunteer service activity runs from February 2 to February 15, involving 62 volunteers over 14 days, covering key areas such as ticketing hall, boarding passages, waiting areas, and ticket inspection points [3][5]. - Volunteers assist in various tasks including guiding travelers, helping with identity verification and luggage security checks, and ensuring smooth passage for special needs travelers [3][5]. - The team also focuses on maintaining order at ticket inspection points, reminding travelers to prepare their tickets and identification to ensure efficient processing [3][5]. Group 2: Volunteer Impact and Expansion - The initiative not only serves during the Spring Festival but has also expanded to regular volunteer services during weekends and major holidays, demonstrating a commitment to continuous community support [7][8]. - The team conducts thematic research during summer to understand the travel psychology of different age groups, providing valuable insights for station services and enhancing the volunteer experience [7]. - The "Little Orange" team has been active for 14 years, with nearly 700 students participating and accumulating over 35,000 hours of service [7][8].