增开118对客车！超大高铁站成都东站迎战春运“尖峰时刻”

Core Insights - Chengdu East Station is a crucial hub for the Spring Festival travel rush in Southwest China, expected to send 9.802 million passengers over 40 days, with peak days reaching 354,000 passengers, setting multiple records [2][9] - The station has implemented various services and innovations, including a "New Year Photo Studio" for travelers and the use of smart robots to assist in passenger inquiries [3][5] - The station's operational efficiency is supported by a comprehensive monitoring system that ensures real-time oversight of train operations and passenger flow [7][9] Passenger Services - The "New Year Photo Studio" offers free photos for travelers, enhancing their experience during the Spring Festival [11] - A mobile breakfast service with four food trucks operates from 6 AM to 11 AM, providing affordable meal options for passengers [14] - Smart self-service kiosks and a new intelligent storage system have been introduced for lost items, improving the retrieval process for passengers [16] Operational Highlights - In the previous year, Chengdu East Station handled 149 million passengers, ranking second among over 1,000 high-speed rail stations in China [9] - During the Spring Festival, the station will operate 449.5 pairs of trains, including 118 additional passenger trains to meet the demand of workers and students [9] - The station's management emphasizes a focus on service quality and passenger comfort, contributing to a more pleasant travel experience [20]