知名老字号多家门店集体停业，不少人急了：刚预定了年夜饭

Core Viewpoint - The sudden closure of multiple Shanghai locations of the restaurant chain Xiao Nan Guo has raised concerns among consumers regarding unrefunded deposits and outstanding balances on prepaid cards, highlighting the company's ongoing operational struggles and market adaptation issues [3][10][12]. Group 1: Store Closures and Consumer Impact - Xiao Nan Guo has abruptly closed several of its Shanghai locations, leaving customers without prior notice and unable to retrieve deposits for pre-booked meals [3][5]. - Consumers have reported being unable to contact the closed stores, with some receiving notifications about the closures only through other businesses [5][9]. - Refunds for deposits are reportedly beginning to be processed for affected customers [11]. Group 2: Financial Performance and Market Position - Xiao Nan Guo, established in 1987, was once a prominent brand in Shanghai's dining scene, known for its high-quality dishes and service, but has faced declining performance in recent years [12]. - The company reported a loss exceeding 85 million yuan in 2024 and a mid-year loss of 18.248 million yuan in 2025 [12]. - The competitive landscape of the restaurant industry has shifted towards value, nutrition, and youthful experiences, which has rendered Xiao Nan Guo's focus on large banquets and business dining less relevant [13]. Group 3: Strategic Changes - Recently, Xiao Nan Guo announced the sale of its Hong Kong restaurant group for a nominal price of $100,000, retaining only two locations and rebranding under "ChingChing" [13]. - The stock price of Xiao Nan Guo experienced a decline, with an intraday drop of 8.33% and a closing drop of 2.78%, reflecting investor concerns about the company's future [13].