Xin Lang Cai Jing·2026-02-10 13:13Core Viewpoint - China Eastern Airlines is implementing various customer-friendly measures during the Spring Festival travel season to enhance passenger experience and convenience, focusing on ticket purchasing, flight operations, and refund policies [1][5]. Group 1: Refund and Ticketing Policies - The airline offers a "2-hour full refund" feature, allowing passengers to cancel their tickets within 2 hours of purchase and before 12 hours of the scheduled flight departure [1][5]. - Passengers can combine the "2-hour full refund" and "2-hour full refund registration" benefits twice within 180 days, applicable to domestic and international tickets with specific conditions [1][5]. Group 2: Airport Transfer Services - China Eastern Airlines has introduced exclusive airport transfer benefits for popular travel cities like Beijing, Shanghai, and Suzhou, ensuring smooth transportation from urban areas to airports [2][5]. - Passengers with specific ticket types can receive complimentary city rail tickets for easy access to and from major airports, enhancing the overall travel experience [2][5]. Group 3: Special Fare Cards - The airline has launched three special "Reunion Cards" priced at 999 yuan for round trips and 559 yuan for one-way trips, aimed at facilitating travel for specific age groups during the holiday season [3][6]. - These cards are available for travelers aged 2 to 18 and those aged 55 and above, covering all direct domestic routes operated by China Eastern and Shanghai Airlines from major cities [3][6].