永辉超市CEO发全员信反思：辜负了员工的付出与顾客的信任

Core Viewpoint - Yonghui Supermarket's CEO Wang Shoucheng issued a New Year letter reflecting on past mistakes and outlining a reform strategy for 2025, emphasizing a return to the company's founding principles and a focus on employee and customer trust [1][3]. Group 1: Reflection and Apology - The company acknowledges that in the pursuit of scale, it deviated from its entrepreneurial roots, leading to a loss of trust from employees and customers [1][3]. - Wang expressed sincere apologies for the shortcomings and emphasized the need for self-reflection and learning from advanced practices [1][3]. Group 2: Reform Strategy - In 2025, Yonghui plans to close nearly 400 low-quality stores and focus on systematically renovating over 300 existing stores, aiming for a dual increase in customer traffic and sales [1][3]. - The company will distribute nearly 50 million yuan in profit bonuses to employees throughout 2025 [1][3]. Group 3: Focus Areas for 2026 - Yonghui will concentrate on three main areas: 1. Deepening product quality by moving from procurement to co-creation and establishing a quality ecosystem [1][3]. 2. Transforming stores from mere transaction spaces to lifestyle venues to enhance quality of life [1][3]. 3. Evolving organizational structure from management functions to service-oriented roles to enrich quality of life [1][3].