Jing Ji Wang·2026-02-11 04:04Core Insights - The article highlights the comprehensive efforts of China Petroleum Jiangsu Sales Company to ensure energy supply and enhance customer service during the Spring Festival travel peak, emphasizing the importance of both energy security and customer experience [1][2][4][6]. Group 1: Energy Supply Assurance - The company has ensured that gasoline supply meets the increased demand during the Spring Festival, maintaining overall inventory levels above a 15-day safety threshold [2]. - A logistics network has been established with 196 vehicles operating around the clock to facilitate efficient fuel distribution [2]. - The company has implemented dynamic inventory monitoring and increased equipment inspection frequency to ensure sufficient fuel supply at key locations [2]. Group 2: Customer Service Enhancements - The company has upgraded service stations to provide a range of amenities, including hot ginger tea, snacks, and emergency supplies, enhancing the travel experience for customers [4]. - Service stations have been equipped with "love service desks" offering route consultations, mobile charging, and emergency medical supplies, along with optimized refueling processes to reduce average wait times to 3 minutes [4]. - A comprehensive support system for electric vehicle owners has been established, featuring fast charging solutions that reduce charging times to 20-30 minutes [4]. Group 3: Targeted Marketing Initiatives - From February 2 to March 6, the company is conducting targeted marketing campaigns at highway service stations, offering energy packages that include fuel and non-fuel vouchers to meet the needs of travelers [6]. - The establishment of "Spring Festival Rest Stations" at all service points provides essential services, while a curated selection of 71 traditional goods is available at a marketplace to cater to travelers' needs [6]. - The company has created dedicated spaces for truck drivers, offering amenities such as parking, dining, and accommodation, along with 24-hour hot showers and laundry services [6].