灵隐春节预约来了！线上候补替代现场排队，提前一天下午5点前可退，爽约将禁约30天

Core Viewpoint - The article discusses the reservation system for the Lingyin Feilai Peak scenic area in Hangzhou during the upcoming Spring Festival, highlighting the transition to an online reservation system and the measures taken to inform visitors about the new policies [1][6]. Reservation System Details - Reservations for entry on February 15 (Lunar New Year's Eve), February 16 (New Year's Day), and February 17 can be made in advance, with availability confirmed as of February 10 [1]. - The reservation schedule opens sequentially, with February 11 designated for reservations for February 18 (the second day of the Lunar New Year) and so forth [4]. Visitor Management Strategies - To address potential confusion among visitors, especially those from outside the city, the West Lake scenic area has implemented proactive measures, including signage at major transport hubs like Hangzhou West Station and Xiaoshan Airport [7]. - The scenic area has also partnered with major telecom operators to send reminders to visitors about the reservation requirements upon their arrival in Hangzhou [7]. Staffing and Support - Approximately 700 staff members are currently assigned to assist with visitor guidance and information dissemination, with plans to increase personnel during the holiday period to meet expected demand [7]. - The West Lake scenic area is conducting specialized meetings to ensure a well-organized tourism experience during the holiday [7]. Policy Changes - The new reservation policy includes stricter regulations regarding cancellations, where failure to cancel a reservation by 5 PM the day before will result in a 30-day suspension of the reservation account [6][7].