Jin Rong Jie·2026-02-12 02:29Core Viewpoint - The company, People's Insurance Company of China (PICC), is launching a series of services during the 2026 Spring Festival to ensure a warm and safe travel experience for customers, focusing on travel protection and urban support [1]. Group 1: Service Initiatives - PICC has set up over 500 "Warm Stations" nationwide to assist travelers during the peak travel season, providing services such as quick claims consultation, free vehicle safety checks, and essential supplies [2][4]. - The "Immediate Claims" service simplifies the claims process for vehicle damage under 2,000 yuan, allowing for compensation before repairs without the need for on-site inspections or accident reports [6]. - A dedicated online claims team will be available during the holiday to ensure efficient responses for online claims, with 24/7 service support [6][7]. Group 2: Community Support - The company is implementing a "Four Warm" service initiative aimed at healthcare workers, police officers, corporate clients, and elderly or disabled families, offering specialized support and services [9]. - "Care Stations" will be established for delivery workers and sanitation workers, providing amenities such as hot water and rest areas, along with safety packages to show appreciation for their hard work during the holiday [9]. - Continuous upgrades to service points will enhance accessibility for elderly clients and foreign nationals, ensuring comprehensive insurance services and community support [9].