Xin Lang Cai Jing·2026-02-12 03:21Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding misleading practices in ticket sales [1]. Group 1: Compliance Requirements - Platforms are required to conduct a comprehensive review of their business models and service processes, prohibiting any indication that consumers can obtain priority ticket purchasing privileges through paid services [2]. - Platforms must rectify misleading promotions such as "accelerated packages," "dual channels," and "ticket monitoring" after tickets are sold out, and accept social supervision [2]. - Platforms are instructed to remove products that involve misleading promotions from their pages and adjust promotional content to avoid using images, text, or trademarks from 12306 that may mislead consumers into thinking there is a specific business collaboration with 12306 [2]. Group 2: Pricing Transparency - Platforms must ensure clear pricing, prominently reminding consumers of the content and prices of value-added services, and rectify issues where the displayed ticket price does not match the actual payment due to unclear value-added service notifications [2][3]. Group 3: Consumer Protection - The platforms are urged to fulfill their primary and social responsibilities by establishing a correct business philosophy that aims to facilitate travel for passengers rather than complicate it [3]. - Reports have highlighted that many third-party platforms mislead travelers into paying extra fees for services that do not guarantee ticket acquisition, as these services often repackage free ticket purchasing options provided by the railway department [6].