Core Viewpoint - The Beijing Consumer Association has raised concerns regarding unfair terms in the membership service agreement of Huazhu Club, prompting the company to conduct a comprehensive self-examination and rectify the issues identified [1] Group 1: Company Response - Huazhu Club has acknowledged the concerns raised by the Beijing Consumer Association and is committed to ensuring consumer rights are protected [1] - The company has initiated a thorough review and adjustment of the relevant user agreements, particularly focusing on arbitration jurisdiction clauses [1] Group 2: Consumer Rights Protection - Huazhu Club has pledged to enhance its user feedback collection mechanism and will regularly publish updates on member rights protection [1] - The company aims to further improve the consumer environment as part of its commitment to consumer rights [1]
华住会回应被约谈:已启动全面自查与整改 将定期公布会员权益保障情况