好评中国｜AI创意长图：用“新”护航春运路，让归途既有速度更有温度

Core Viewpoint - The 2026 Spring Festival travel season is progressing smoothly, with the railway department implementing various convenient services to enhance the travel experience for millions of passengers, focusing on both speed and warmth in service [3][19]. Group 1: Service Enhancements - The introduction of a time-limited free refund service for mistakenly purchased tickets allows passengers to cancel tickets within 30 minutes of payment and more than 4 hours before departure, alleviating anxiety over ticket errors [5]. - The "Light Travel" service has expanded to 111 stations, covering major cities nationwide, allowing passengers to book luggage transport services, making travel more convenient [7]. - The upgrade of student discount tickets for the 2026 graduating class includes an additional 2 one-way discounted tickets, totaling 6 for the academic year, easing travel costs for students returning home [8]. Group 2: Special Services for Vulnerable Groups - Seniors aged 60 and above can use a dedicated phone line for ticket booking assistance, ensuring priority for lower berths and special services for those with mobility issues, enhancing their travel experience [11]. - Group ticket purchasing for migrant workers has been optimized, allowing for advance reservations and centralized ticket distribution for groups of 20 or more, significantly improving ticket acquisition success rates [13]. Group 3: Unique Travel Experiences - The "Snow Gear Convenience" service, launched on January 15, allows passengers to store ski equipment on specific trains, promoting a stylish and vibrant travel experience during the winter season [15]. - The "Kid's Cabin" offers a warm environment with soft mats and educational toys, while quiet carriages provide a peaceful atmosphere for travelers, showcasing the railway department's attention to diverse passenger needs [16].