Uber for Business and Mazda Team Up to Enhance Customer Experience at U.S. Dealerships

Core Insights - Uber for Business has partnered with Mazda North American Operations to enhance customer experience at Mazda dealerships by providing courtesy rides through Uber's platform [1][4] - This collaboration allows dealerships to offer on-demand transportation options, improving flexibility and convenience for customers during vehicle servicing or purchasing [2][4] Group 1: Collaboration Benefits - Dealerships can now request Uber rides for customers, supplementing traditional courtesy vehicles and shuttles, which allows customers to maintain their daily routines while their vehicles are serviced [2][3] - The integration of Uber for Business into dealership operations streamlines the process of managing courtesy rides, with centralized billing and detailed reporting [3][4] Group 2: Customer Experience Focus - The partnership aligns with Mazda's commitment to enhancing the dealership experience and reinforcing the Mazda Service Promise, which emphasizes quality, convenience, and transparency [4][5] - By offering dependable courtesy transportation, dealerships can extend care to customers, fostering trust and loyalty while managing operational logistics more effectively [5]