大邑 创新“园区专属网格”服务 赋能营商环境优化

Core Viewpoint - Dayi County is implementing a "park-exclusive grid" service model to enhance the business environment and promote high-quality development, focusing on a modern governance framework that integrates grid-based management, digital empowerment, and multi-party collaboration [4][10]. Group 1: System Restructuring - Dayi County is restructuring its park governance units by integrating a comprehensive grid concept into park management services, dividing the area into 10 functional industrial communities and establishing 31 exclusive grids to manage over 1,150 market entities and nearly 600 key enterprises [5][6]. - A three-tier organizational system is established, enhancing the role of party organizations in governance, with 10 community committees and functional party branches formed within 24 grids, ensuring comprehensive coverage of over 540 party members [5][6]. Group 2: Team Empowerment - Dayi County is building a specialized grid team that combines expertise and practical skills, recruiting 31 dedicated service specialists and integrating various departmental resources to form a collaborative grid team structure [7][8]. - A specialized training program has been implemented, conducting nearly 30 targeted training sessions to enhance the operational capabilities of grid members, alongside a mentorship program for new recruits [8]. Group 3: Digital Empowerment - The county is developing a "smart and efficient" enterprise service system by creating a digital service platform that quantifies the performance of grid service specialists and establishes a closed-loop management system [9]. - Data collection efforts are underway to create a comprehensive database of enterprise information, facilitating efficient service delivery and monitoring of key issues such as labor disputes [9]. Group 4: Service Quality Improvement - Dayi County is enhancing its business environment by optimizing government services, establishing a new service center, and streamlining 236 high-frequency service items to improve convenience and satisfaction for enterprises [10]. - A personalized service approach is being adopted, with dedicated grid members conducting regular visits to key enterprises, providing policy updates, and assisting with administrative tasks [10][11]. - A rapid response mechanism has been established to address enterprise challenges, resulting in over 50 issues resolved and a satisfaction rate exceeding 98.5% [11].