Jin Rong Jie·2026-02-13 02:16Core Viewpoint - China Life Insurance Company is enhancing its insurance offerings to meet the diverse needs of travelers and families during the Spring Festival, focusing on providing comprehensive protection against various risks associated with travel and family well-being [1][2][3][4][5][6][7][8] Group 1: Travel Insurance Offerings - The Spring Festival sees the largest annual population migration in China, increasing the risk of accidents during travel, prompting China Life to launch the "Tongtai Wuyou" series of products that provide multi-dimensional core protection for travelers [2] - Customized insurance plans, such as the Guoshou Travel Comprehensive Accident Insurance, allow customers to select coverage based on their travel needs, including accident injury, sudden illness, and medical expenses [2] - Special insurance products for seniors, like the Guoshou Silver Age Ankang Travel Accident Insurance, address the unique risks faced by travelers aged 50 and above, offering comprehensive coverage for various accident scenarios [2][4] Group 2: Family Protection Solutions - China Life focuses on the insurance needs of families, particularly the elderly and youth, by offering differentiated, full-cycle protection plans to strengthen family risk management [3][4] - The company is actively involved in the development of the third pillar of pension insurance, providing a diverse range of commercial annuity products to enhance retirement security for the public [3] - The Guoshou Xinhongfu Pension Annuity Insurance allows individuals aged 28 days to 75 years to invest in a plan that provides guaranteed survival benefits and annual pension payments, improving the quality of life for the elderly [3] Group 3: Workplace Insurance Solutions - As the Spring Festival holiday ends, China Life addresses the insurance needs of returning workers by offering short-term accident insurance and group health insurance tailored to the risks faced during the commute and at work [5][6] - The company has developed flexible insurance solutions for new citizens and workers in labor-intensive industries, addressing specific occupational risks and providing tailored coverage options [6] - Innovative products for domestic service workers include coverage for female-specific health issues and accident-related benefits, ensuring comprehensive protection for this demographic [6] Group 4: Customer Service and Support - China Life maintains a 24/7 customer service operation, utilizing both intelligent and human resources to provide continuous support and assistance to clients during the festive season [7] - The company boasts a high customer service success rate, with a 98.5% call connection rate and over 90% issue resolution within 48 hours, reinforcing its commitment to uninterrupted service [7] - The integration of insurance products into daily life is emphasized, transforming insurance from a mere contract into a warm companion for customers [8]