金融监管总局联合市场监管总局、央行约谈六家出行平台企业:包括携程、高德、同程、飞猪、航旅纵横、去哪儿
Xin Lang Cai Jing·2026-02-13 11:02

Core Viewpoint - The Financial Regulatory Administration, in collaboration with the Market Regulatory Administration and the People's Bank of China, has conducted discussions with six travel platform companies regarding issues related to their lending practices [1][2]. Group 1: Regulatory Actions - The six travel platform companies involved are Ctrip, Gaode Map, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar [1][2]. - The regulatory bodies have mandated these companies to standardize their marketing practices, prohibiting misleading promotional language [1][2]. - Companies are required to clearly disclose the names of lending institutions and credit product information, as well as to provide clear reminders to borrowers about rational borrowing [1][2]. Group 2: Consumer Protection - The regulatory authorities emphasized the importance of establishing accessible customer complaint channels, ensuring timely responses, and effectively handling consumer disputes [1][2]. - There is a focus on improving service quality to safeguard consumers' legal rights [1][2].

金融监管总局联合市场监管总局、央行约谈六家出行平台企业:包括携程、高德、同程、飞猪、航旅纵横、去哪儿 - Reportify