金融监管总局、央行等出手,携程旅行、高德地图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行,被约谈
Zhong Guo Ji Jin Bao·2026-02-13 11:52

Core Viewpoint - The financial regulatory authorities have conducted discussions with six travel platform companies regarding issues related to their collaboration with financial institutions in lending activities [1] Group 1: Regulatory Actions - The financial regulatory bureau, in conjunction with the market regulatory bureau and the People's Bank of China, has held talks with Ctrip, Gaode Map, Tongcheng Travel, Fliggy, Hanglv Zongheng, and Qunar Travel [1] - The discussions focused on the need for these companies to standardize their marketing practices and avoid misleading promotional language [1] - Companies are required to clearly disclose the names of lending institutions and credit product information, as well as to provide clear reminders to borrowers about responsible borrowing [1] Group 2: Consumer Protection - The regulatory bodies emphasized the importance of establishing smooth customer complaint channels and ensuring timely responses to consumer disputes [1] - There is a strong focus on improving service quality to effectively safeguard consumer rights [1]

TONGCHENGTRAVEL-金融监管总局、央行等出手,携程旅行、高德地图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行,被约谈 - Reportify