How packaging and logistics companies are automating their warehouses
CNBC·2026-02-13 12:30

Core Insights - DHL Group has significantly reduced the physical workload of its workers by implementing autonomous mobile robots that can unload containers at a speed of up to 650 cases per hour, which previously required workers to walk close to a half marathon daily [1][3] - The company has scaled its automation projects from 240 in 2020 to 10,000, with 95% of its global warehouses benefiting from these innovations [2][3] - Automation has led to a 30% increase in units picked per hour by item-picking robots and a 20% efficiency boost from autonomous forklifts in certain warehouses [3] DHL's Automation Strategy - DHL aims to grow its business while facing challenges in finding additional labor and warehouse space, indicating a shift towards automation and AI for greater efficiency [4] - The company has deployed over 8,000 collaborative robots globally and hired 40,000 people, emphasizing that automation complements rather than replaces human labor [14][15] - DHL's automation strategy includes a focus on item picking, with more than 2,500 robots currently in operation [14] Industry Trends - Other companies like UPS and FedEx are also investing in automation, with UPS planning to increase the percentage of U.S. volume processed through automated facilities to 68% by the end of the year [5] - FedEx is enhancing worker roles through automation, installing robotic arms and partnering with AI companies to optimize operations [6] - The global warehouse automation market is projected to exceed $51 billion by 2030, indicating a strong trend towards automation in the logistics sector [7] Workforce Dynamics - The rise of automation has led to significant layoffs at UPS, with over 75,000 job cuts as the company focuses on efficiency [10] - Unions like Teamsters are advocating for workers' voices in the technology deployment process, emphasizing the importance of human labor in the success of these companies [12][13] - Experts suggest that automation is not replacing jobs but rather shifting the skill sets required in the workforce, with a focus on technical roles [18][19] Future Outlook - A study indicates that 51% of factories expect to have fully automated warehouses by 2040, with 70% of logistics executives prioritizing autonomous supply chains as an investment [22] - The industry is experiencing a shortage of skilled workers, which automation can help address by augmenting the workforce rather than replacing it [20][21]