Conduent Collaborates with Alabama to Introduce Chip-Enabled SNAP Cards to Prevent EBT Fraud

Core Insights - Conduent has partnered with the Alabama Department of Human Resources to introduce chip-enabled EBT cards aimed at preventing fraud in SNAP and TANF programs, making Alabama the first state supported by Conduent to implement this technology statewide [1] - The new chip technology enhances security by allowing cardholders to insert their cards into point-of-sale terminals, reducing the risk of fraud associated with magnetic stripe cards [1] - Following a successful pilot program, the rollout of these cards is expected to provide beneficiaries with greater confidence in the security of their benefits [1] Group 1: Collaboration and Implementation - Conduent's collaboration with Alabama marks a significant step in enhancing the security of EBT cards, with the state being only the second in the nation to adopt chip-enabled cards [1] - The new cards are being mailed to EBT cardholders across Alabama, with the aim of significantly improving account security for SNAP and TANF recipients [1] - Alabama DHR Commissioner Nancy Buckner expressed satisfaction with the transition to chip technology, highlighting its ease of use and improved protection for benefits [1] Group 2: Technology and Security Features - The chip-enabled cards allow for insertion into terminals, which is a critical improvement over the traditional magnetic stripe cards that are susceptible to skimming [1] - Conduent's ConnectEBT mobile app and cardholder portal provide additional security features, allowing beneficiaries to lock their accounts and block unauthorized transactions [1] - A system enhancement implemented by Alabama DHR automatically blocks out-of-state and online transactions by default, with cardholders able to unlock their cards through the ConnectEBT app [1] Group 3: Conduent's Role and Market Position - Conduent is recognized as a national leader in government payment disbursements, supporting electronic payments for public programs in 37 states [1] - The company utilizes advanced technologies such as cloud computing, AI, and machine learning to deliver solutions that enhance customer experiences and improve operational efficiency [1] - Conduent disburses approximately $80 billion in government payments annually and processes over 14 million tolling transactions each day [1]