金融监管总局等部门约谈六家出行平台企业
Shang Hai Zheng Quan Bao·2026-02-13 16:59

Core Viewpoint - The financial regulatory authorities have conducted discussions with six travel platform companies regarding issues related to their lending practices in collaboration with financial institutions [1] Group 1: Regulatory Actions - The financial regulatory authority, in conjunction with the market regulatory authority and the People's Bank of China, has addressed concerns with travel platforms including Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zongheng, and Qunar [1] - The companies are required to standardize their marketing practices, avoiding misleading promotional language [1] - Companies must clearly disclose the names of lending institutions and credit product information, and provide explicit reminders to borrowers about rational borrowing [1] Group 2: Consumer Protection - The regulatory bodies emphasized the importance of establishing smooth customer complaint channels, ensuring timely responses, and properly handling consumer disputes [1] - There is a focus on enhancing service quality to effectively safeguard consumer rights [1]

金融监管总局等部门约谈六家出行平台企业 - Reportify