双语服务温暖旅途

Core Viewpoint - The article highlights the debut of a young train attendant, Peng Cheng, during the Spring Festival travel rush, showcasing her bilingual skills and dedication to enhancing the travel experience for international tourists on the high-speed train route from Chengdu to Zhangjiajie [1][2]. Group 1: Train Service and Operations - The G2445 train departed from Chengdu East Station to Changsha, marking a significant moment for the young attendant as it was her first Spring Festival duty [1]. - The opening of the Chongqing East to Qianjiang section of the Yuxia High-speed Railway in 2025 is expected to make travel from the Chengdu-Chongqing area to Zhangjiajie more convenient, turning it into a popular tourist route [1]. Group 2: Customer Service and Engagement - Peng Cheng actively engages with passengers, providing assistance to foreign tourists, including a British couple and a Turkish traveler, by helping them locate their seats and sharing travel tips [2]. - She has prepared a notebook filled with English phrases and travel advice, which includes practical details such as mobile signal stability along certain routes and convenient entry points to scenic areas [2]. - The attendant emphasizes the importance of genuine communication to bridge language barriers, aiming to make foreign travelers feel welcomed and appreciated during their journey on China's high-speed rail [2].