国网达州市新桥供电公司：深夜抢修保供电 暖心护航迎新春

Core Viewpoint - As the Spring Festival approaches, the demand for electricity is rising, prompting the company to implement emergency measures to ensure reliable power supply during peak usage periods [1][2]. Group 1: Power Supply Assurance - The company has initiated a special power supply guarantee action for the Spring Festival, focusing on peak electricity usage times and conducting infrared temperature inspections to identify potential hazards [1][2]. - A specific incident involved the discovery of overheating in a low-voltage switch at the Wanxing Shijia community, which could have led to equipment failure and disrupted power supply for over 800 households [1][2]. Group 2: Emergency Response - The company activated its emergency power supply plan, coordinating various departments to quickly develop a repair strategy and allocate personnel and resources effectively [2]. - To minimize disruption to residents, the repair team scheduled work during off-peak hours and communicated with the community through SMS notifications to inform them of power outages [2]. Group 3: Successful Repair Operations - The repair team completed the necessary work two hours ahead of schedule, restoring power by 5 AM on February 11, ensuring that residents, including those preparing for weddings, were not affected [2]. - The proactive communication and efficient service provided by the company received positive feedback from residents, highlighting the importance of customer service during critical operations [2]. Group 4: Future Measures - The company plans to enhance safety measures by increasing the frequency of equipment inspections and improving load monitoring and hazard management to ensure a safe and bright Spring Festival for residents [3].