琼海博鳌机场为特殊旅客提供定制化服务

Group 1 - The core focus of the news is the enhanced services provided by Qionghai Boao International Airport during the Spring Festival, specifically targeting vulnerable groups such as elderly travelers, unaccompanied children, and those with mobility issues [1][2] - The airport has implemented a proactive care approach, replacing traditional waiting at counters with active staff patrols to assist elderly passengers throughout the entire travel process, ensuring a smooth experience from check-in to boarding [1] - A "special passenger service station" has been established at the airport, equipped with items like reading glasses and walking aids, and offers free blood pressure and oxygen level measurements [1] Group 2 - For unaccompanied minors aged 5 to 12, the airport has introduced the "Childcare Escort" service, which includes a secure handover process involving parents, ground staff, flight crew, and receiving individuals [2] - The service for unaccompanied children includes dedicated check-in counters, enjoyable waiting areas, and priority security checks, with staff ensuring the safe delivery of children to their designated guardians [2] - Additionally, the airport offers a "seamless passage" service for passengers with mobility challenges, allowing them to book wheelchair assistance from the car door to the aircraft door 24 hours in advance [2]