American Well Q4 Earnings Call Highlights

Against that backdrop, Schoenberg said “technology-enabled care is no longer optional,” and he positioned hybrid care—combining automation with targeted clinician time—as essential for reducing costs and improving outcomes. He also described AI as accelerating changes across engagement, intake, decision support, workflows, risk stratification, and outcomes measurement, while noting the need to manage risk and operate within regulated environments.Schoenberg said the healthcare landscape heading into 2026 is ...