Huan Qiu Wang·2026-02-15 01:55Core Viewpoint - China Mobile Guangxi Company is implementing a comprehensive return home support action during the Spring Festival, focusing on enhancing communication networks and providing warm services to ensure a smooth travel experience for returning citizens [1]. Group 1: Communication Network Enhancements - The company has upgraded the communication network at key transportation hubs, such as Nanning East Station, to handle increased passenger flow during the Spring Festival, achieving a 20% increase in capacity based on historical data [8]. - The overall network capacity has been doubled, with 4G and 5G networks expanded in high-traffic areas like waiting halls and platforms to meet the demands for internet access and communication [8]. - New and temporary base stations have been established along high-speed rail and highways to improve coverage, ensuring that even remote areas have reliable communication during the festive season [8]. Group 2: Smart Transportation Solutions - The company is utilizing smart technology to enhance traffic management, deploying police drones to monitor traffic flow and assist in emergency responses during the Spring Festival [9]. - In collaboration with local police, a drone patrol system has been implemented to monitor road conditions and manage congestion, significantly improving traffic efficiency during the holiday [9]. Group 3: Customer Service Initiatives - The company is providing a range of warm services at its service centers, including cultural activities and AI interaction experiences to engage customers and assist the elderly in using technology [10]. - Mobile service stations have been set up in communities to offer convenient services such as new number activation and network repairs, ensuring that residents have easy access to necessary support [10]. - Service centers are also offering free amenities like hot water and charging stations, creating a welcoming environment for travelers during their journeys [10]. Group 4: Fraud Prevention Efforts - During the Spring Festival, the company is actively promoting anti-fraud awareness among the public, distributing materials and educating citizens about common scams [11]. - Utilizing big data and intelligent monitoring, the company is enhancing network security and promptly addressing potential risks associated with telecommunications fraud [11]. - Volunteers are engaging with communities to provide guidance on installing anti-fraud applications, ensuring that safety measures reach the public effectively [11].