Airbnb加速AI整合,80%工程师使用AI辅助开发

Core Insights - Airbnb is accelerating the integration of artificial intelligence (AI) technologies into its core products, aiming to create an "AI-native" user experience [1][3] - The new AI features will enhance the platform's ability to understand users and provide personalized travel recommendations and comprehensive support throughout the user journey [3] AI Integration and Features - Airbnb is testing a natural language-based search function that allows users to inquire about property details and travel-related questions in a conversational manner, aiming for a more intuitive search experience [3] - The company has implemented an AI customer service bot in North America, which currently handles about one-third of user requests without human intervention, with plans to expand this system to support voice interactions and multiple languages [3] Internal AI Utilization - Approximately 80% of Airbnb's engineers are currently using AI-assisted development tools, with a goal to achieve full coverage across the company to enhance engineering efficiency and product iteration speed [4] - The appointment of Ahmad Al-Dahle as Chief Technology Officer, who has expertise in AI, is expected to improve the AI system's understanding and recommendation capabilities by leveraging the platform's extensive user data and reviews [3]

Airbnb加速AI整合,80%工程师使用AI辅助开发 - Reportify