Core Viewpoint - The company emphasizes the importance of gas safety during the Spring Festival, providing guidelines for safe gas usage to prevent accidents and ensure customer safety. Group 1: Safety Guidelines - Customers are advised to maintain kitchen ventilation while using gas and to never leave the fire unattended during cooking to prevent accidents [1] - It is recommended to close the gas valve promptly after use or before leaving the premises [3] - Customers should turn off the gas meter valve when going out, and it is strictly prohibited to install "windproof rings" on gas appliances to avoid incomplete combustion and potential carbon monoxide poisoning [4] Group 2: Customer Support - Customers are encouraged to check their gas meter balance in advance, with instructions available via video, and can process requests both online and offline [6] - The company provides a 24-hour customer service hotline at 96699 for assistance [6]
过年用火不离人,燃气安全记心间
Xin Lang Cai Jing·2026-02-18 10:04