Xin Hua Wang·2026-02-19 04:23Core Insights - During the "14th Five-Year Plan" period, the company has processed a total of 240 million claims, amounting to 419.52 billion yuan in payouts, averaging approximately 23 million yuan per day [1] Claims Statistics - The number of claims processed by the company increased from 37 million in 2021 to 62.24 million in 2025, showing significant growth [1] - The payout amount rose from 81.9 billion yuan in 2021 to 100.4 billion yuan in 2025, reflecting a substantial increase [1] Efficiency Improvements - To enhance claims efficiency, the company introduced an electronic invoice claims model, with claims processed increasing from 5.08 million cases and 5.3 billion yuan in 2023 to 9.69 million cases and 9.75 billion yuan by 2025 [1] - The "direct payment" service expanded from serving over 6 million people in 2021 to 8.17 million by 2025 [1] - The "critical illness one-day payout" service increased payouts from 7.4 billion yuan in 2021 to 10.6 billion yuan in 2025, indicating improved claims quality and efficiency [1]