Malibu Boats and Axis Wake Earn CSI 2026 CSI Recognition for Customer Satisfaction

Core Insights - Malibu Boats and Axis Wake received recognition through the Marine Industry Customer Satisfaction Index (CSI) Program, highlighting their performance in product quality and craftsmanship [1][2] - The recognition was awarded at the 2026 Miami International Boat Show, emphasizing the importance of customer feedback during the first year of boat ownership [2] - The CSI Program, administered by the National Marine Manufacturers Association (NMMA), evaluates satisfaction across various ownership touchpoints, including purchase process, delivery experience, product quality, and service support [2] Company Performance - The recognition reflects the engineering excellence, vertical integration, and consistent manufacturing practices of Malibu and Axis [1][3] - Rachael Green, Senior Vice President of Operations & Engineering, stated that the goal is to build the best boats and provide a world-class ownership experience, supported by high standards in manufacturing and dealer partnerships [3] Company Overview - Malibu Boats, Inc. is headquartered in Loudon, Tennessee, and designs, engineers, manufactures, and markets a portfolio of recreational powerboat brands, including Malibu Boats and Axis Wake [4]