设施升级 充电提速 服务升温——各地多举措护航春运新能源车充电无忧

Core Insights - The article highlights the significant measures taken by various regions to ensure efficient charging for new energy vehicles during the Spring Festival travel season, with an expected total of 3.8 billion trips made by new energy vehicles, marking a historical high for the period [1] Group 1: Infrastructure Upgrades - Power companies have upgraded charging facilities, with Shandong province providing over 3,800 charging spots, a 30% increase from last year [1] - Jiangsu's State Grid has increased the number of charging piles in highway service areas to over 3,500, a 70% year-on-year growth, and deployed around 80 mobile charging terminals on busy routes [1] Group 2: Charging Efficiency Improvements - Charging efficiency has significantly improved, with a new charging setup allowing vehicles to charge from 30% to 80% in just 12 minutes, representing a 300% increase in service capacity at certain service areas [2] - In the Leqing service area, the average waiting time for charging has been reduced from 1.5 hours to under 20 minutes due to the installation of high-power charging piles, enhancing power supply capacity by five times [2] Group 3: Smart Operations and Emergency Support - A smart operation and emergency support system has been established, with real-time monitoring of charging pile status and automatic fault warnings to ensure high demand is met [3] - In Ningbo, a 24-hour standby service is in place to ensure the stable operation of charging facilities during peak times [3] Group 4: Customer Service Enhancements - Enhanced customer service includes on-site guidance for users unfamiliar with smart devices, ensuring they can effectively use the charging facilities and complete transactions [3] - Charging points are equipped with amenities such as hot water and first aid kits, providing a warm and convenient experience for travelers [3] Group 5: Comprehensive Safety Checks - A special action for power supply during the Spring Festival has been initiated, involving comprehensive inspections of charging stations to ensure all equipment is functioning properly [4]