Western Union (WU) Q4 Earnings: Taking a Look at Key Metrics Versus Estimates

Financial Performance - For the quarter ended December 2025, Western Union reported revenue of $1.01 billion, a decrease of 4.7% year-over-year [1] - EPS for the quarter was $0.45, an increase from $0.40 in the same quarter last year [1] - The reported revenue was 2.65% below the Zacks Consensus Estimate of $1.04 billion, while the EPS exceeded the consensus estimate of $0.43 by 4.34% [1] Key Metrics - Total Consumer Money Transfer transactions were 73.1 million, matching the four-analyst average estimate [4] - Cross-border principal for Consumer Money Transfer reached $27.7 billion, surpassing the two-analyst average estimate of $27.24 billion [4] - Revenue from Consumer Services was $136.9 million, below the five-analyst average estimate of $147.58 million, but showed a year-over-year increase of 14.7% [4] - Revenue from Consumer Money Transfer was $871.5 million, which is a 7.2% decline compared to the year-ago quarter and below the average estimate of $889.52 million [4] - Segment Operating Income for Consumer Services was $23.2 million, lower than the average estimate of $35.29 million [4] - Segment Operating Income for Consumer Money Transfer was $175.4 million, exceeding the average estimate of $159.07 million [4] Stock Performance - Shares of Western Union have returned +0.3% over the past month, while the Zacks S&P 500 composite experienced a -1% change [3] - The stock currently holds a Zacks Rank 3 (Hold), indicating expected performance in line with the broader market in the near term [3]