Alight, Inc. Q4 2025 Earnings Call Summary

Management attributed 2025 financial underperformance to internal execution failures rather than market dynamics, specifically citing misses in new bookings and renewal rates. The new CEO identified a critical need for a change in execution, focusing on 'leadership rhythm' and disciplined operational excellence without changing the company's strategic direction. Client feedback highlighted a demand for reduced complexity and more 'flawless' service delivery across health, wealth, and leave administrat ...