Core Viewpoint - The company issued an apology regarding the GLM Coding Plan, acknowledging three main mistakes: insufficient rule transparency, slow rollout of GLM-5, and poorly designed upgrade mechanisms for existing users [1] Group 1: GLM-5 Release and User Impact - Following the release of GLM-5, user traffic exceeded expectations, leading to a mismatch in the company's expansion pace, resulting in a staggered rollout of GLM-5 in Max, Pro, and Lite tiers [3] - Max users have been fully opened, while Pro users may experience throttling during peak times due to high cluster load, and Lite users will gradually be opened after the holiday during non-peak times [3] Group 2: Compensation and Future Commitments - The company supports Lite and Pro users in applying for refunds if affected; if not opting for refunds, all users, including Max, will receive a 15-day extension [3] - The company emphasized that future adjustments affecting core user rights will be communicated in advance, providing a "choice period" to avoid passive acceptance by users [3] Group 3: GLM-5 Performance - GLM-5, launched on February 12, aligns its programming capabilities with Claude Opus 4.5 and has achieved state-of-the-art (SOTA) scores in mainstream benchmark tests [3] - The model has demonstrated SOTA performance in agent capabilities, ranking first in several evaluation benchmarks, including BrowseComp, MCP-Atlas, and τ²-Bench [3]
智谱发布GLM Coding Plan致歉信，并公布处理补偿方案