线上“一网通办” 线下“最多跑一次”

Core Viewpoint - The article highlights the significant improvements in the process of obtaining disability certificates in Hebei Province, emphasizing the transition from a cumbersome multi-department process to a streamlined, user-friendly system that enhances accessibility for disabled individuals [1][3]. Group 1: Process Improvement - The new system allows for online "one-stop service" and offline "maximum one visit" for obtaining disability certificates, significantly reducing the need for disabled individuals to navigate multiple departments [2][3]. - The integration of various departmental services into a single online platform has streamlined the application process, allowing for quicker completion of necessary steps, such as application submission and hospital evaluation, all within a day [2][3]. Group 2: Data and Service Integration - The reform involves collaboration among multiple departments, including the Provincial Disabled Persons' Federation and the Provincial Civil Affairs Department, to create a unified disability service acceptance system that reduces the burden on disabled individuals [3]. - The system has automated the matching of eligibility for various benefits, such as living subsidies and nursing care allowances, eliminating the need for separate applications after initial identity verification [3]. Group 3: Service Accessibility - The introduction of home-based disability assessment services has further enhanced the convenience for disabled individuals, ensuring that essential services are delivered directly to their homes [4]. - Since the start of the "14th Five-Year Plan," over 190,000 disability-related matters have been processed, with a significant reduction in required documentation from 30 to 7 forms and a decrease in processing time from a maximum of 57 working days to under 13 days [4].