新春走基层丨专业团队成为“临时家人”“免陪照护”伴患者安心过年

Core Viewpoint - The "No-Accompaniment Care Service" at Shanghai Pulmonary Hospital provides professional care for patients, alleviating the burden on families during the Spring Festival, showcasing a new model of patient care that emphasizes professional support over family involvement [1][2][3]. Group 1: Service Overview - The "No-Accompaniment Care Service" was initiated in May 2025 at Shanghai's tertiary medical institutions, offering 24-hour care for hospitalized patients without requiring family members to be present [1]. - This service is distinct from traditional care models, which often rely on family members or individual caregivers, leading to issues such as inadequate skills and unclear responsibilities [2]. - The service includes a structured management system with a three-tier quality check system to ensure high-quality care and patient satisfaction [2]. Group 2: Benefits to Patients and Families - Families experience reduced physical and mental stress, allowing them to trust the hospital with their loved ones' care, leading to improved peace of mind [3]. - Patients benefit from continuous professional rehabilitation support, which accelerates their recovery process [3]. - The presence of professional caregivers allows for timely feedback on patients' conditions, enhancing the precision and efficiency of medical care [3]. Group 3: Caregiver Insights - Caregivers emphasize the importance of patience and professionalism, addressing not only physical care tasks but also emotional support for patients [2]. - The caregivers maintain communication with families to ensure understanding and cooperation in the rehabilitation process, which is crucial for patient recovery [2]. Group 4: Goals of the Service - The ultimate goal of the "No-Accompaniment Care Service" is to instill a sense of security and warmth for patients and their families, even during significant times like the Spring Festival [5].