Qi Lu Wan Bao·2026-02-24 14:03Group 1 - The company ensured communication stability during the Spring Festival by implementing a comprehensive plan based on big data analysis of historical communication patterns, focusing on high-traffic areas such as train stations and rural regions [1] - The company optimized key base stations through network expansion, parameter adjustments, and interference clearing to maintain a stable information flow during the holiday [1] - A 24-hour duty system was established with emergency teams ready to respond within a "10-minute level" standard, ensuring quick resolution of network issues [1] Group 2 - The company provided continuous customer service with 24/7 hotline support and special services for elderly customers and returning travelers, addressing urgent needs effectively [3] - Company leadership visited frontline staff to offer support and New Year wishes, emphasizing the importance of safety and well-being during the holiday [3] - The commitment of the company's employees to maintain smooth communication and provide quality service reflects their dedication to the mission of connecting families and serving the community [3]