Option Care Health Q4 Earnings Call Highlights

Management discussed ongoing investments in automation and artificial intelligence, particularly within revenue cycle functions. Rademacher said the company has automated key patient administration tasks such as invoice processing and cash posting, and that about 40% of claims are processed without human intervention. In response to questions, executives said AI use cases are expanding beyond revenue cycle management to areas including call center/customer service “agentic” tools, workforce optimization, an ...