北京市房山区市场监管局窦店所：两面锦旗一份认可

Core Viewpoint - A consumer complaint regarding foreign objects found in food products has led to regulatory action and improvements in food safety management at a local supermarket [1][2] Group 1: Incident Overview - A consumer named Mr. Di discovered a plastic string embedded in a fruit bread purchased from a supermarket, with some of it accidentally ingested [1] - The supermarket initially showed a lack of responsiveness to the complaint, prompting Mr. Di to escalate the issue to the local market supervision bureau [1] Group 2: Regulatory Response - Regulatory personnel conducted an on-site inspection and found that the supermarket had not established a food purchase inspection record system, making it impossible to trace the problematic batch of bread back to suppliers [2] - The regulatory team emphasized the importance of compliance with the Food Safety Law, which mandates that food operators maintain accurate purchase records and fulfill their food safety responsibilities [2] Group 3: Resolution and Improvement - Following the intervention, the supermarket agreed to take immediate corrective actions and committed to improving its food safety management practices [2] - The supermarket reached out to Mr. Di to apologize and offered to cover his medical expenses, leading to a satisfactory resolution of the consumer dispute [2]