守护“烟火凤凰”——春节黄金周背后的坚守，让游客暖心更安心

Core Viewpoint - During the 2026 Spring Festival, Fenghuang Ancient Town successfully attracted numerous tourists through a series of cultural events, while a dedicated group of public service workers ensured safety and order, highlighting the importance of their roles in enhancing the visitor experience [1][6]. Group 1: Public Safety and Order - The traffic management team, including police and auxiliary officers, implemented effective traffic flow strategies, ensuring minimal congestion for the influx of self-driving tourists during the festival [2]. - The urban management and law enforcement teams focused on maintaining order in commercial areas, providing guidance to tourists while addressing issues like street vendor regulation [2]. - Tourists expressed appreciation for the visible presence of law enforcement, which contributed to a sense of security and comfort during their visit [2]. Group 2: Volunteer Support - Over 100 trained volunteers provided comprehensive services, including traffic guidance and cultural explanations, enhancing the overall tourist experience in the ancient town [3]. - Volunteers acted as "living maps," assisting visitors with directions and recommendations, which significantly improved the navigation experience for families and first-time visitors [3]. - The commitment of volunteers to help tourists and share local culture was highlighted as a key aspect of the festival's success [3]. Group 3: Environmental Maintenance - Sanitation workers began their shifts early to manage the increased waste generated by the high volume of visitors, ensuring cleanliness in key tourist areas [4]. - Community initiatives were organized to clean up the environment before the festival, contributing to a pleasant atmosphere for both residents and tourists [4][5]. - The efforts of sanitation workers were recognized by visitors, who noted the cleanliness of the ancient town as a significant positive aspect of their experience [5]. Group 4: Tourism and Cultural Experience - The extended operating hours of tourist attractions and services during the festival allowed for a more enjoyable experience for visitors, accommodating their needs even late into the night [5]. - The engagement of tourism staff in providing assistance and information was crucial in enhancing the visitor experience, with many tourists expressing gratitude for the support received [5]. - The overall visitor reception during the festival was reported to be high, reflecting the successful collaboration of various service sectors in the tourism industry [5][6].